Shipping & Returns Policy
Shipping Information
- Processing Time
- Orders typically ship within 1-3 business days
- Weekends/holidays excluded from processing times
- Delivery Options
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days (additional fee applies)
- International: 7-21 business days (varies by destination)
- Shipping Rates
- Calculated at checkout based on weight and destination
- Free standard shipping on orders over $75 (domestic only)
- Order Tracking
- Tracking number provided via email upon shipment
- Monitor your package at birthingpresents.com/tracking
Returns & Exchanges
- Return Window
- 30-day return policy from delivery date
- Items must be:
- Unused and in original condition
- In original packaging with tags attached
- Accompanied by receipt/proof of purchase
- Non-Returnable Items
- Personalized/gift items
- Intimate apparel
- Sale/clearance items marked “Final Sale”
- Return Process
- Visit birthingpresents.com/returns
- Complete the return request form
- Print prepaid return label (domestic orders only)
- Ship items within 7 days of approval
- Refunds
- Processed within 5-7 business days after return receipt
- Issued to original payment method
- Shipping costs non-refundable (except for defective items)
- Exchanges
- Return original item following standard process
- Place new order for desired item
- Damaged/Defective Items
- Contact us within 7 days of delivery
- Provide photos of damage/defect
- We’ll cover return shipping costs
International Customers
- Responsible for return shipping costs
- May be subject to customs/duties (non-refundable)
- Recommend using trackable shipping method
Questions?
Visit our Help Center for assistance.